Terms and Conditions

Terms and Conditions

Welcome to the Advanced Thermal Supplies website (referred to as "ATS," "we," "us," or "our"). By accessing or using our website, you agree to be bound by the following terms and conditions. Please read these terms carefully before using our website. If you do not agree to these terms, please do not use our website.

1. Scope of Agreement:
   By accessing and using the ATS website, you acknowledge that you have read, understood, and agree to comply with these terms and conditions, as well as our Privacy Policy.

2. Use of Website:
   You may use the ATS website for lawful purposes only. You agree not to engage in any activity that violates applicable laws, regulations, or the rights of others. Prohibited activities include but are not limited to:

• Attempting to gain unauthorised access to our website or servers

• Uploading or transmitting viruses or other malicious code

• Interfering with the functionality of our website

• Collecting or harvesting any information from our website without authorisation

3. Intellectual Property:
   All content, trademarks, logos, and intellectual property displayed on the ATS website are the property of ATS or its licensors and are protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without prior written consent from ATS.

4. Privacy Policy:
   Your use of the ATS website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

5. Disclaimers:
   The information provided on the ATS website is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the accuracy, completeness, reliability, or suitability of the information, products, or services offered on our website. Your use of the website and any reliance on the information provided is at your own risk.

6. Limitation of Liability:
   In no event shall ATS or its affiliates, partners, officers, directors, employees, agents, or licensors be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the ATS website or the information, products, or services offered on our website.

7. Modification and Termination:
   ATS reserves the right to modify, suspend, or terminate the website or any part thereof at any time without prior notice. We also reserve the right to modify these terms and conditions at any time. By continuing to use the ATS website after any such changes, you agree to be bound by the modified terms and conditions.

8. Governing Law and Jurisdiction:
   These terms and conditions shall be governed by and construed in accordance with the laws of South Australia, Australia. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of South Australia, Australia.

9. Refund Policy:
   We do not offer refunds for change of mind or incorrect product selection. Refunds will only be issued in accordance with Australian Consumer Law in the event that a product is faulty, significantly different from its description, or otherwise not fit for purpose.
   If you believe you are eligible for a refund, please contact us within 7 days of receiving the product at info@advancedthermalsupplies.com.au with your order number, details of the issue, and supporting photos where applicable. All return requests must be authorised by ATS prior to shipping the item back.
   Approved refunds will be processed using the original method of payment. Shipping costs are non-refundable unless the return is due to an error on our part or a defective product.

10. Contact Us:
    If you have any questions, concerns, or requests regarding these terms and conditions or our website, please contact us at info@advancedthermalsupplies.com.au.

By using the ATS website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

Effective Date: 12 May, 2024