Shipping policy

Shipping Policy

Advanced Thermal Supplies – Australia-Wide Delivery

At Advanced Thermal Supplies, we are committed to providing fast and reliable shipping across Australia. Our shipping rates are weight-based and automatically calculated at checkout.

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📦 Shipping Methods & Delivery Timeframes

Standard Shipping - $13.00
Estimated delivery: 2 to 5 business days

Express Shipping - $18.00
Estimated delivery: 1 to 2 business days

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🛠 Handling Times

• In-stock items: Dispatched in 1–2 business days

• Copper wire (5 kg spools or 2 kg spools of 1.32 mm and above): Allow 1-2 business days due to custom off-site spooling

• Orders placed after 2 PM ACST/ACDT will be processed the next business day

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📍 Shipping Areas

We ship Australia-wide.

• No shipping to P.O. boxes

• International shipping: Please contact us directly to enquire

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📧 Order Tracking

Once dispatched, you’ll receive a confirmation email with a tracking link to monitor your delivery.

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❗ Bulky/Heavy Items

Some acoustic or industrial items (e.g., Cabfoam, Sorberbarrier, Soundmat) are too large for live checkout and require a manual freight quote. A freight quote button is available on these product pages.

• SA orders: Flat rate may apply

• Other states: We’ll confirm cost before dispatch

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📩 Need Help or a Special Request?

For express upgrades, address changes, or freight enquiries:
📧 info@advancedthermalsupplies.com.au
📞 08 8244 4411